Header image disappears

[Benjamin Reder]

Good day,

Can someone explain why our header image disappears after the page is scrolled?

It will appear again randomly. It also happens on a variety of machines & OS.

Thank you.

[Shali Nguyen]

Hey Benjamin! Can you send a link to your network that you're working on?

[Benjamin Reder]

Thanks Shali,

The link is:

http://clients.krames.com/

[Benjamin Reder]

Thanks Shali,

The link is:

http://clients.krames.com/

Shali Nguyen said:

Hey Benjamin! Can you send a link to your network that you're working on?

[Shali Nguyen]

The header seems to be fine. I'm not sure what you mean by it disappearing. Could you provide a screenshot?

Benjamin Reder said:

Thanks Shali,

The link is:

http://clients.krames.com/

Shali Nguyen said:

Hey Benjamin! Can you send a link to your network that you're working on?

[Benjamin Reder]

Shali,

Before I take the screenshots, did you scroll down so the header is no longer showing and then scroll back up?

-Ben

Shali Nguyen said:

The header seems to be fine. I'm not sure what you mean by it disappearing. Could you provide a screenshot?

Benjamin Reder said:

Thanks Shali,

The link is:

http://clients.krames.com/

Shali Nguyen said:

Hey Benjamin! Can you send a link to your network that you're working on?

[Derrick Or]

Benjamin,

 

Shali and I took a look at your site in a few different browsers and we can not reproduce the disappearing behavior you mentioned. If you're still seeing this issue, you may want to inspect the page in your browser and see exactly what DOM/CSS changes are causing your header to disappear after the page has been scrolled.

[Benjamin Reder]

Thanks Derrik,

 

You DID or did NOT see the problem we are having?

Derrick Or said:

Benjamin,

 

Shali and I took a look at your site in a few different browsers and we can reproduce the disappearing behavior you mentioned. If you're still seeing this issue, you may want to inspect the page in your browser and see exactly what DOM/CSS changes are causing your header to disappear after the page has been scrolled.

[Derrick Or]

Hey Benjamin,

 

I meant to say "can not" in my last reply.